SCOTTISH BORDERS COUNCIL

SELKIRK CONSERVATION AREA REGENERATION SCHEME EVALUATION

The Conservation Area Regeneration Scheme (CARS) is a regeneration focused initiative from Historic Environment Scotland, aimed at improving existing buildings within conservation areas. The initiative is funded primarily by HES in partnership with local authorities to provide financial assistance to a wide range of buildings and projects. Jura Consultants evaluated the impact of a five year investment in Selkirk totaling over £2 million. The aim was to help communicate the value and impacts (both positive and negative) of the project to the principle funder and inform elected members and other stakeholders about issues that could benefit other historic environment and regeneration initiatives that may be undertaken in future. The methodology included site visits, two online surveys, and telephone interviews with stakeholders.

VERDANT WORKS

VERDANT WORKS EVALUATION

Jura Consultants completed a study evaluating the outcomes and outputs achieved as part of a major investment project at Verdant Works, a 5-star rated attraction in Dundee that details the history of the Jute industry. The High Mill Open Gallery Project was a £2.9 million project that developed the remaining 50% of the site at Verdant Works. Whilst it could be effectively screened from visitors, the ‘A’ listed High Mill building was actually derelict and on the Buildings at Risk register. The project completed the restoration of the site, securing a sustainable future for a nationally important complex whilst also providing an interpreted space, a display space, a new home for a rare Boulton and Watt engine and a flexible events space. In addition, the project has delivered a new dedicated education space and a range of learning and volunteering opportunities. The study included the development of an evaluation framework, a desk based analysis of the outputs achieved, an extensive consultation process with staff and stakeholders and an analysis of achievements, improvements and lessons learned.

SCOTTISH NATIONAL PORTRAIT GALLERY

PORTRAIT OF THE NATION: PROJECT EVALUATION

Scottish National Portrait Gallery

In April 2009, the Scottish National Portrait Gallery (SNPG) closed for a major refurbishment and redevelopment project. The redevelopment project, entitled Portrait of the Nation, cost £17.9 million, funded through support from the Heritage Lottery Fund, Scottish Government, grant giving trusts and donations from individuals.  Completed in December 2011, the Portrait of a Nation project resulted in the refurbishment of the existing galleries and creation of new gallery spaces, new visitor facilities, and new opportunities for learning and outreach with a range of audiences.

 

National Galleries of Scotland commissioned Jura Consultants to conduct an evaluation of the project, one year following the reopening of the gallery. The aim of the evaluation project was to consider the impact of the redevelopment project following its first year in terms of the visitor experience and the gallery operations. The evaluation was carried out through a series of engagement with staff, stakeholders and SNPH visitors. We gathered feedback from a number of perspectives including visitors that engaged with the SNPG before its redevelopment, new visitors to the Gallery, participants in activities and events programmes, general public that have not yet visited the Gallery, staff members and stakeholders. The outcome of the evaluation was a report that was designed to fulfil a number of needs, including supporting the further development of the SNPG and reporting the outcomes to the Scottish Government, Heritage Lottery Fund, donors and other stakeholders

ENGLISH HERITAGE

REVIEW OF NATIONAL HERITAGE PROTECTION PLAN

English Heritage

The NHPP was designed by English Heritage to be a framework which brings the heritage sector together at a time of constrained resources to work towards shared goals. The current plan expires in March 2015 and English Heritage is currently developing the plan for the next period. To aid the development of the next iteration of the plan, English Heritage commissioned Jura Consultants to manage a comprehensive programme of consultation with the sector. This included developing workshop tools to be used at 13 workshops in 9 locations in England, developing and analysing an online survey and conducting one-to-one interviews with sector representatives. The findings from this process have been used to inform the development of the next plan.

GLASGOW ART CLUB

GLASGOW ART CLUB EVALUATION

Glasgow Art Club

Jura Consultants were commissioned to undertake an evaluation of the capital works phase of the Glasgow Art Club restoration project. An interview script was developed and interviews undertaken with key members of the client team, the design team, some club members, and other identified stakeholders. This was augmented with a comprehensive review of all documentation available from the delivery of the project. The interviews and document review were analysed, and a detailed report produced evaluating the delivery of the project’s capital works. As the final report was to be submitted to the Heritage Lottery Fund (HLF), this included a cross-reference of conclusions against HLF’s outcomes.

COURTAULD INSTITUTE OF ART

ACTIVITY & AUDIENCE DEVELOPMENT PLAN

Courtauld Institute of Art

The Courtauld Institute of Art is a world class teaching institution allied to one of the most outstanding art collections in Britain. It has recently secured a £9.4million Round 1 pass from the Heritage Lottery Fund (HLF) for Phase One of Courtauld Connects, a £32million transformational programme which will focus on improving public access to and engagement with the Courtauld Institute’s art collection and built heritage, its conservation work and teaching, both in Somerset House and nationally. Driven by the philosophy of its founder that ‘art is and must be for all’ audience development sits at the heart of the project. Jura Consultants worked with The Courtauld to develop and produce an Activity and Audience Development Plan in support of the succesful Round 2 HLF application.

Audience consultation formed a core part of our methodology. Firstly the team mapped previous audience research undertaken by The Courtauld identifying opportunities for development, balancing the need to enhance and deepen engagement amongst existing audiences with exciting and inspiring engagement amongst new audiences, specifically those under-represented in the current audience profile. Jura Consultants then delivered an extensive two-phase consultation programme involving over 1,700 people, both visitors and non-visitors, in order to determine how the project could meet different audience groups needs and so doing meet The Courtauld’s ambitious audience development objectives. The activity programme content was developed in collaboration with a core team of Courtuald staff over the course of numerous workshop sessions. Adopting this team approach encouraged collective, creative thinking and the cross-fertilisation of ideas ensuring a coherent, wide-ranging and ambitious resultant activity programme. Not only has this pushed the boundaries for The Courtauld with respect to the project, but it has stimulated a wider process of organisational change towards audience development, a legacy which will be sustained beyond the project period.

Encompassed within this study was a dedicated report covering The Courtuald’s nation-wide activity programme – one of the centrepieces of the Activity Plan - and an Evaluation Strategy setting out a methodology for formative and summative evaluation throughout the project period and recommendations for its continuation thereafter.

KELVINGROVE BANDSTAND

ACTIVITY PLANNING AND EVALUATION

Glasgow Building Preservation Trust

Kelvingrove Bandstand and Amphitheatre is a Category B listed landmark, which occupies a prime location in Kelvingrove Park, an important and popular historic, public park in Glasgow’s West End. The venue’s operational life spans 8 decades, originally opening for the 1925 season, however, following the site’s closure in the late 1990s the Bandstand fell into a dilapidated and un-usable state and was placed on the Buildings at Risk register. In 2012 a major £2.1 million transformation project was undertaken by Glasgow Building Preservation Trust in partnership with Glasgow City Council and Glasgow Life which aimed to restore the bandstand to its former glory as a much-loved, flexible and accessible community venue on the basis of long-term sustainability.

Over summer 2012 Jura Consultants completed the Activity Plan for the Bandstand in support of the project’s HLF Round 2 application which successfully secured a grant award. Jura Consultants were later commissioned to evaluate the project’s success in 2014/15. This evaluation involved retrospective evaluation of activities previously delivered as well as planning and undertaking formative and summative evaluation for outstanding activities. This process drew from a range of evaluative techniques, including analysing existing data, such as records of attendance and feedback from attendees as well as undertaking new research, including key stakeholder interviews, a workshop for volunteers involved in the project and new surveys.

AUCKLAND CASTLE

BUSINESS PLAN, ACTIVITY PLAN, EVALUATION FRAMEWORK

Auckland Castle Trust

The Auckland Castle Trust (ACT) aspires to stimulate social and economic regeneration within the town of Bishop Auckland and beyond through heritage-led regeneration. The £17 million restoration and development of Auckland Castle is the centrepiece in a suite of projects planned by ACT and catalyst for this regeneration.The Auckland Castle Redevelopment will transform this internationally significant 800-year old Bishop’s Palace from an unknown private dwelling into a thriving major heritage attraction supported by an extensive activity programme. The ambitious restoration, re-interpretation and development of the Castle and Chapel will explore the story of the Prince Bishops (with the Trust’s collection of Zurbaran paintings as the focal point) and will explore the history of faith and religion in Britain across 11 new galleries.

 

Jura Consultants assisted ACT develop its Business Plan and Activity Plan in support of its Round 2 Heritage Lottery Fund (HLF) application. Working in collaboration with Yellow Book Ltd, we also completed an Evaluation Framework providing ACT with a mechanism to monitor the nature and extent of socio-economic impact delivered by the project. This included completing a baseline analysis informed by qualitative and quantitative research methods comprising statistical analysis, audience consultation and economic impact assessment. This evidence in turn influenced the development of the Round 2 submission, the Activity Plan in particular. ACT secured a grant of £9 million from HLF in May 2015 – one of the largest grants ever awarded to the region.

KELSO THI

KELSO THI EVALUATION

Scottish Borders Council      

A THI is a regeneration initiative that is comprised of a range of projects that improve the built historic environment using public and private finances. Local, regional and national organisations work together to repair buildings in conservation areas and bring them back to life.The Kelso THI project totalling £1.4million was a partnership project that was funded by the Heritage Lottery Fund, Historic Scotland through the Conservation Area Regeneration Scheme (CARS) and Scottish Borders Council. The aim was to regenerate the historic centre of the Kelso Conservation Area through grant funding to a wide range of projects.

The work on site began in April 2010 and was completed in March 2015. Scottish Borders Council required a post project evaluation as a condition of grant from the Heritage Lottery Fund, to communicate the value of the project to elected members and other stakeholders and to inform thinking on other projects and initiatives that may be undertaken in future. It was agreed that Scottish Borders Council would lead on the assimilation of all quantitative information related to the delivery of the project and that the role for the consultant was to undertake primary research with the main stakeholders of the project to provide further evidence of the success or otherwise of the project in its totality and of specific initiatives. This led to a co-authored report with Jura Consultants being responsible for delivery of new evidence to support the final grant application giving an independent opinion on the project.

CLYDE GATEWAY

EVALUATION OF THE ARTS AND HERITAGE PROJECT FOR OLYMPIA REDEVELOPMENT

Clyde Gateway

Clyde Gateway is Scotland’s largest ongoing regeneration initiative, with an objective to re-develop large sections of the East End of Glasgow to create a dynamic and sought after city location, with a strong community, which will attract major investment, supporting Glasgow’s ambition to be a world class city-region. Jura Consultants were commissioned in 2013 to present an evaluation of the Heritage and Arts Activity Programme delivered as part of the restoration and redevelopment of the Olympia Theatre building in the east end of Glasgow which had lain empty for twenty years, in order to create a new community asset.

Delivery of the Heritage and Arts Project was focused around an Activity Plan, produced by Jura Consultants in 2010 in consultation with Clyde Gateway and Glasgow Building Preservation Trust, in order to secure HLF Second Round funding. The evaluation process was produced in line with HLF’s Good Practice Guidance and reviewed activity delivery against the project objectives, outputs and targets, including expenditure against profiled budgets, as well as undertaking a review of project delivery material including evaluation documents and materials produced. The process also involved consultation and interviews with key participants and artists engaged to deliver elements of the programme

DURHAM CATHEDRAL

EVALUATION OF PROJECT GOVERNANCE AND RESOURCING

The Chapter of Durham Cathedral

Jura Consultants have been commissioned by the Chapter of Durham Cathedral to provide an evaluation of the governance and project management of the recent HLF-funded Open Treasure project. This involves extensive interviews conducted with staff, Chapter and key external stakeholders including the CFCE and HLF, to provide an evaluation which is able to inform any future projects.

HISTORIC SCOTLAND

EVALUATION
Historic Scotland (now Historic Environment Scotland)

Jura Consultants was commissioned to undertake a review of five of Historic Scotland’s largest funding programmes, which includes Building Repair Grant, Archaeology Grants, City Heritage Trust Funding, Small Grants Schemes and Conservation Area Regeneration Schemes. This evaluation included surveys and consultation with grantees to identify the benefits created by investment and any issues associated with the development and delivery of projects. The evaluation coincided with the completion of the first round of CARS funded projects and therefore this was a key feature of the research. We reviewed documentation  related to CARS applications and undertook detailed interviews with grantees to understand issues associated with funding, project delivery and the impact created by funded initiatives.