Historic Scotland

Historic Scotland is Scotland’s lead agency for the historic environment. Created through the redevelopment of a landmark disused historic building in Stirling, the Engine Shed will be a world-leading centre for technical building conservation. The purpose of the Engine Shed is to raise standards for traditional buildings, broaden awareness of the importance of traditional materials and skills and develop those skills to ensure a sustainable future for Scotland’s historic environment. It will be a unique national and international hub for technical conservation providing training and engagement opportunities on-site and also working in collaboration with and signposting the work of partners across the conservation sector. The Engine Shed will target a range of audiences from the general public to professionals within the sector in its attempts to raise awareness and standards across the industry.

Jura Consultants was commissioned to assist Historic Scotland in the development of an Activity Plan and Business Plan for a Round 2 submission to the Heritage Lottery Fund. A key element of this commission was working with Historic Scotland to deliver an extensive programme of consultation with internal and external stakeholder groups and the general public conducted through a combination of presentations, focus groups, workshops and surveys. This process not only informed audiences about the project but also enabled Historic Scotland and the project team to engage in a dialogue with the target audiences ensuring their views, needs and requirements were reflected in the ultimate scope, nature and activities of the Engine Shed. In November 2014 Historic Scotland was awarded £3.8 million from the Heritage Lottery Fund towards the £8.9 million project. The Engine Shed officially opened to the public in June 2017.



University of Edinburgh

St Cecilia’s Hall Museum of Instruments is home to the world famous collections of early keyboard and plucked strings, part of Edinburgh University Collection of Historic Musical Instruments (EUCHMI). It is the oldest purpose-built concert hall in Scotland, and the second oldest in the Britain. At the heart of this Georgian building is its concert room, surrounded by three galleries which house one of the world's most important collections of musical heritage, with many of its instruments still playable in a concert setting.

The University of Edinburgh aimed to redevelop the museum to establish a bespoke home for the University’s Collection of musical instruments. As part of a funding application to the Heritage Lottery Fund, Jura Consultants was commissioned by the University of Edinburgh to assist with both the Round 1 and Round 2 HLF applications. Our involvement included Activity Plan and Business Plan development informed by an in-depth programme of audience research and analysis. The latter included a series of focus group research with current users of St Cecilia’s Hall, a survey with the general public including non-visitors, interviews with exhibition visitors and interviews with key staff and stakeholders. Having attained a Round 1 HLF pass and development grant of £76,500 in December 2012, the project secured a grant award of £823,500 March 2014.



Sir Walter Scott Courthouse

In 2014, Jura Consultants were commissioned by Scottish Borders Council to prepare a Business Plan and Outline Activity Plan for the Sir Walter Scott’s Court House Redevelopment Project in Selkirk in the Scottish Borders. The Court House lies within the heart of the town and was built on the initiative of Sir Walter Scott, the famous writer and Sheriff for the area. As part of this work, Jura Consultants supported the client in developing the project further from an initial options appraisal and feasibility study prepared by LDN Architects.  Jura Consultants, working with LDN Architects, developed initial proposals that addressed the key ambitions of the council with regard transforming the Court House into a successful visitor destination within the region and in conjunction with nearby Abbotsford, Sir Walter Scott’s residence, while also establishing the property as a community focal point. Jura Consultants subsequently facilitated public consultation on these proposals. Two open days were held at the Court House, where members of the public could review current proposals, make comments and provide further suggestions. Jura Consultants and members of the client team were available to answer questions. While the aim of the open day was to capture qualitative insights, demographic data was also collected in such a way that enabled analysis of comments on the basis of contributors’ characteristics such as age, residency and whether they had children. The client team used materials provided by Jura Consultants for further public consultation, which was analysed by Jura Consultants. Jura Consultants also developed, managed and analysed visitor surveys as Abbotsford, to test proposals for the visitor experience at the Court House, and how this may link in with the offer at Abbotsford. Following analysis of the consultation results, Jura Consultants prepared a Business Plan and an Activity Plan that brought the council’s library service, contact centre and museum service together within the Court House to offer community services that are integrated with a strong visitor and heritage offer.



Sutton’s Hospital in the Charterhouse

The Charterhouse is an ancient charity founded in 1611 located in the beautiful setting of a former Carthusian monastery within the City of London. The charity today provides accommodation and care for retired, single elderly gentlemen known as Brothers. The Revealing the Charterhouse Project is designed to provide greatly increased public access, enjoyment and understanding to/of the Charterhouse site, a remarkable assembly of historic buildings dating from the 14th century, and to/of the collections owned by the Charterhouse and relevant collections owned by the Museum of London. The new presentation will tell the story of the site since the middle ages, right up to the present. A museum exhibition will be established on site curated by the Museum of London. Additionally, more of the building will be opened to visitors through new guided tours and a learning programme.

Jura Consultants was commissioned to work with the project steering group and a range of partners and consultants to develop both the Round 1 and Round 2 bid to the Heritage Lottery Fund. This included a detailed visitor market appraisal, an on-street survey targeting potential users, review of interpretation and activity plans, development of the business case, and coordination of the Round 1 and Round 2 applications . The Revealing the Charterhouse project received a grant award £1.5 million in March 2013.



National Galleries of Scotland       

The National Galleries of Scotland embarked on a £15.3 million project to redevelop and redisplay the Scottish Collection gallery within the Scottish National Gallery in Edinburgh. Jura Consultants were commissioned to support both the First and Second Round applications to the Heritage Lottery Fund.  A key part of the first commission was to undertake extensive audience research to understand the profile, motivations and needs of both existing audiences and current non-visitors.  This research used a multi-method approach, including face-to-face and online quantitative surveys with visitors and non-visitors, as well as focus groups with existing visitors.  The research informed project development, and here particularly approaches to content and visitor experience, including activity programming. Working in close collaboration with key senior members of staff, Jura Consultants assisted in the preparation of an outline activity plan for the project. Jura Consultants also provided advice on business planning and the application process. Upon receiving  a First Round pass from Heritage Lottery Fund for funding of £4.94 million, Jura Consultants was re-commissioned during the Development Phase of the project to provide evaluation analysis for activities, further research with non-visitors, and formative evaluation of exhibition designs. In addition, Jura Consultants wrote an Evaluation Plan for the project and provided on-going project development support and HLF advice. In June 2016, the project received a Second Round pass from Heritage Lottery Fund for funding of £4.94 million.



Courtauld Institute of Art

The Courtauld Institute of Art is a world class teaching institution allied to one of the most outstanding art collections in Britain. It has recently secured a £9.4million Round 1 pass from the Heritage Lottery Fund (HLF) for Phase One of Courtauld Connects, a £32million transformational programme which will focus on improving public access to and engagement with the Courtauld Institute’s art collection and built heritage, its conservation work and teaching, both in Somerset House and nationally. Driven by the philosophy of its founder that ‘art is and must be for all’ audience development sits at the heart of the project. Jura Consultants worked with The Courtauld to develop and produce an Activity and Audience Development Plan in support of the succesful Round 2 HLF application.

Audience consultation formed a core part of our methodology. Firstly the team mapped previous audience research undertaken by The Courtauld identifying opportunities for development, balancing the need to enhance and deepen engagement amongst existing audiences with exciting and inspiring engagement amongst new audiences, specifically those under-represented in the current audience profile. Jura Consultants then delivered an extensive two-phase consultation programme involving over 1,700 people, both visitors and non-visitors, in order to determine how the project could meet different audience groups needs and so doing meet The Courtauld’s ambitious audience development objectives. The activity programme content was developed in collaboration with a core team of Courtuald staff over the course of numerous workshop sessions. Adopting this team approach encouraged collective, creative thinking and the cross-fertilisation of ideas ensuring a coherent, wide-ranging and ambitious resultant activity programme. Not only has this pushed the boundaries for The Courtauld with respect to the project, but it has stimulated a wider process of organisational change towards audience development, a legacy which will be sustained beyond the project period.

Encompassed within this study was a dedicated report covering The Courtuald’s nation-wide activity programme – one of the centrepieces of the Activity Plan - and an Evaluation Strategy setting out a methodology for formative and summative evaluation throughout the project period and recommendations for its continuation thereafter.



Glasgow Building Preservation Trust

Kelvingrove Bandstand and Amphitheatre is a Category B listed landmark, which occupies a prime location in Kelvingrove Park, an important and popular historic, public park in Glasgow’s West End. The venue’s operational life spans 8 decades, originally opening for the 1925 season, however, following the site’s closure in the late 1990s the Bandstand fell into a dilapidated and un-usable state and was placed on the Buildings at Risk register. In 2012 a major £2.1 million transformation project was undertaken by Glasgow Building Preservation Trust in partnership with Glasgow City Council and Glasgow Life which aimed to restore the bandstand to its former glory as a much-loved, flexible and accessible community venue on the basis of long-term sustainability.

Over summer 2012 Jura Consultants completed the Activity Plan for the Bandstand in support of the project’s HLF Round 2 application which successfully secured a grant award. Jura Consultants were later commissioned to evaluate the project’s success in 2014/15. This evaluation involved retrospective evaluation of activities previously delivered as well as planning and undertaking formative and summative evaluation for outstanding activities. This process drew from a range of evaluative techniques, including analysing existing data, such as records of attendance and feedback from attendees as well as undertaking new research, including key stakeholder interviews, a workshop for volunteers involved in the project and new surveys.



Abbotsford Trust

Abbotsford is a Grade A listed building designed and built by Sir Walter Scott (1771 -1832) on the banks of the River Tweed in the Scottish Borders. In May 2004 the last of Sir Walter Scott’s direct descendants to occupy the House died and it is now in the hands of the Abbotsford Trust.

Jura Consultants supported the Abbotsford Trust in the development of a project which has transformed the site into a world class heritage attraction. The project involved the delivery of a new visitor reception building (incorporating café, retail and introductory exhibition), enhanced interpretation, conservation works to the collections and historic buildings, landscape improvements, and high quality self-catering guest accommodation in the part of the house.

With support from the Scottish Government, Scottish Borders Council, Historic Scotland and Scottish Enterprise the project attracted some £9million of funding. Jura Consultants commenced work with the Trust in 2007 supporting the development of the HLF Application materials. Since then Jura Consultants project managed the development of both the Round 1 and Round 2 HLF applications. We also prepared a detailed Business Plan and developed the Activity Plan for the project.


National Museums of Scotland

Jura Consultants has worked closely with National Museums Scotland (NMS) supporting the coordination and development of capital projects across its portfolio. The National Museum of Scotland is now one of the most visited attraction outside London and Jura Consultants worked with NMS to develop a 15 year £80million Masterplan and each phase of delivery.

The Royal Museum Project was the largest phase in the Masterplan transforming the interior architecture of the Museum and enabling the rediscovery and display of NMS’s outstanding Natural World and World Cultures collections. Completed in 2011 the project enabled the display of 100% more objects, created 16 new galleries, enlarged the temporary exhibition space, increased public spaces and increased facilities for learning by 300%. Jura Consultants provided strategic advice and assistance with the development of the Masterplan and prepared an audience development plan to support applications to the Heritage Lottery Fund (HLF). The project secured a grant of £14.8million towards the £44.5million project.

The following phase focused on NMS’s internationally significant Science & Technology and Art & Design collections developing ten further gallery spaces. The project aimed to sustain and build upon the success of the RMP. Jura Consultants assisted NMS with both rounds of the HLF application process. Our role included bid coordination, activity planning and business plan support. A collaborative approach was adopted working closely with key client representatives and also a market research company for in-depth audience consultation. With significant audience development objectives, devising an innovative and engaging yet sustainable programme of activity was key. Following an award £4.85million in June 2014 the completed galleries opened in July 2016.

Most recently, Jura Consultants assisted NMS prepare a Round 1 HLF application for the creation of two further galleries focusing on its world-class collections relating to ancient Egypt, China, Japan and Korea. We provided ongoing advice as well as assistance with the preparation of the application form and supporting documents. Revealing Cultures will complete the Masterplan, attaining a Round 1 HLF pass in spring 2016.

Whilst working on the various phases of the Masterplan, we also assisted NMS to secure HLF funding support for the restoration and enhancement of two Category B listed hangars at the National Museum of Flight, phase two in a transformational development plan for the site. Our role included project coordination, business planning and activity planning. The redeveloped National Museum of Flight opened in 2016 delivering a significantly enhanced, innovative, world-class visitor experience enabling a greater understanding and appreciation of the aviation collections, the hangars and the entire historic airfield site.

Simultaneous to our involvement with the National Museum of Scotland and National Museum of Flight, we also assisted NMS devise a strategic investment programme the overall estate. This programme considered the needs of the buildings and collections combined with funding opportunities for each project, acknowledging funding received to date and ‘funder fit’ of subsequent developments, setting out a road map for capital development across the next ten years



Royal Zoological Society of Scotland

Jura Consultants adopted the lead role in a multi-disciplinary team exploring the future development options for the Highland Wildlife Park (HWP) and aiding them in applying for Heritage Lottery Funding. The HWP is owned by the Royal Zoological Society of Scotland (RZSS) who in 2006 took the decision to diversify HWP’s previously native wildlife collections to include international species suited to cold climate and tundra habitats befitting the HWP’s Cairngorms National Park setting. This diversification, and successful breeding programmes borne from this, has led to an exponential increase in visit numbers establishing the HWP as one of Scotland’s top 20 paid visitor attractions. During this period however there has been little investment in the site facilities and infrastructure causing significant operational difficulties and constraining future growth. The HWP and Edinburgh Zoo, also owned by RZSS, are key for the delivery of public engagement activity and for the generation of revenue that sustains the charity’s vital national and international conservation work. Renewal of the HWP is required in order for it to achieve its potential and thus continue to support RZSS in the delivery of its charitable objectives.

Working closely with RZSS and HWP staff, our study team including LDN Architects, Optimised Environments, Campbell & Co, Gardiner & Theobald, Irons Foulner and Andrew Carrie Traffic & Transportation has developed a Masterplan which sets out a deliverable series of interventions capable of unlocking the HWP’s significant potential as an international exemplar of wildlife conservation and top 10 Scottish visitor attraction. At the heart of the Masterplan is the aim to foster a deeper connection between people and nature inspiring a change in attitudes and behaviour towards wildlife and landscape stewardship. The resultant Masterplan evolved through the course of the study responding to our research and analysis findings, which included a series of meetings and workshops with RZSS and HWP staff and in-depth comparator analysis including a field trip visit to Nordens Ark, a Swedish wildlife park renowned for its conservation credentials. The Masterplan balances the project’s conservation aspirations, the need for a sustainable ongoing business model and a deliverable programme of development. A phased approach to delivery has been identified and Jura Consultants aided the park in a Round One application to the Heritage Lottery fund including the creation of an Activity and Business Plan. The RZSS Board has approved the initial phase and is keen to explore subsequent phases in further detail



Aberdeen Art Gallery

Aberdeen Art Galley is the premier cultural destination in north east Scotland and its collections are of international significance, standing and quality. However, the buildings within which this collection was housed were inadequate and failed to provide 21st century standards of visitor care. Jura Consultants worked with Aberdeen Art Gallery to develop proposals for the £30 million redevelopment of the gallery complex. Encompassing the Art Gallery building, War Memorial Hall and Cowdray Hall this transformational project will enhance the physical, interpretive and emotional connections between the spheres of art, heritage and music inspiring a new depth of engagement with and appreciation of Aberdeen Art Gallery’s highly significant collection and heritage.

Our role included preparation of an Activity Plan, a Business Plan, and support to develop Round 1 and Round 2 applications to the Heritage Lottery Fund. A programme of extensive consultation with existing visitors and non-visitors was carried out to support the Activity Plan which resulted in the creation of an innovative activity programme designed to inspire existing and new visitors through arts and music engagement. Audience segmentation analysis was an important aspect of the activity planning process identifying key target audiences from which an engagement strategy was borne.

We also facilitated a number of workshops with gallery staff over the course of the Round 1 and Round 2 application development. Feedback from the consultation process was used to develop and refine the scope of the project so that it meets the aspirations of the gallery and its visitors, while fitting with the requirements of HLF and other funding bodies. We worked closely with the design team for the project to ensure that the capital project responds to the issues identified in the research. The project achieved a Round 1 pass from HLF in April 2013 and successfully secured a grant award of £10 million passing the Round 2 stage in October 2014.  The transformed Aberdeen Art Gallery re-opens in 2018



Auckland Castle Trust

The Auckland Castle Trust (ACT) aspires to stimulate social and economic regeneration within the town of Bishop Auckland and beyond through heritage-led regeneration. The £17 million restoration and development of Auckland Castle is the centrepiece in a suite of projects planned by ACT and catalyst for this regeneration.The Auckland Castle Redevelopment will transform this internationally significant 800-year old Bishop’s Palace from an unknown private dwelling into a thriving major heritage attraction supported by an extensive activity programme. The ambitious restoration, re-interpretation and development of the Castle and Chapel will explore the story of the Prince Bishops (with the Trust’s collection of Zurbaran paintings as the focal point) and will explore the history of faith and religion in Britain across 11 new galleries.


Jura Consultants assisted ACT develop its Business Plan and Activity Plan in support of its Round 2 Heritage Lottery Fund (HLF) application. Working in collaboration with Yellow Book Ltd, we also completed an Evaluation Framework providing ACT with a mechanism to monitor the nature and extent of socio-economic impact delivered by the project. This included completing a baseline analysis informed by qualitative and quantitative research methods comprising statistical analysis, audience consultation and economic impact assessment. This evidence in turn influenced the development of the Round 2 submission, the Activity Plan in particular. ACT secured a grant of £9 million from HLF in May 2015 – one of the largest grants ever awarded to the region.



Clyde Gateway

Clyde Gateway is Scotland’s largest ongoing regeneration initiative, with an objective to re-develop large sections of the East End of Glasgow to create a dynamic and sought after city location, with a strong community, which will attract major investment, supporting Glasgow’s ambition to be a world class city-region. Jura Consultants were commissioned in 2013 to present an evaluation of the Heritage and Arts Activity Programme delivered as part of the restoration and redevelopment of the Olympia Theatre building in the east end of Glasgow which had lain empty for twenty years, in order to create a new community asset.

Delivery of the Heritage and Arts Project was focused around an Activity Plan, produced by Jura Consultants in 2010 in consultation with Clyde Gateway and Glasgow Building Preservation Trust, in order to secure HLF Second Round funding. The evaluation process was produced in line with HLF’s Good Practice Guidance and reviewed activity delivery against the project objectives, outputs and targets, including expenditure against profiled budgets, as well as undertaking a review of project delivery material including evaluation documents and materials produced. The process also involved consultation and interviews with key participants and artists engaged to deliver elements of the programme



The Chapter of Ripon Cathedral

Prior to engaging Jura Consultants, Ripon Cathedral had been identifying and developing its strategy for the next ten years, and had developed an architect-led vision of the Cathedral precinct for the future. Jura Consultants were commissioned to develop a Business Plan and an Activity Plan to support an HLF Round 1 bid to progress this vision. We worked closely with Chapter in developing both the vision for the overall project and potential new areas of activity for the Cathedral, and assessed the potential impact both would have on financial resources and visitor number impact. This was supported by the outline Activity Plan, which was informed by analysis of 600 visitor and non-visitor surveys and workshops with staff and Chapter.



Citizens Theatre

Jura Consultants was commissioned by the Citizens Theatre to work collaboratively with its learning, outreach and programming team to research and prepare an activity plan to support an HLF round 2 application. The overall project would see the building transformed creating new and enhanced spaces for performances and audiences. The activity plan was to identify new ways to showcase the history and heritage of the Theatre building and Theatre Company – connecting the heritage assets to communities of interest and communities of geography. We undertook focus groups with a number of target audiences including non-users, people with hearing impairment, the Young Company and others to test a programme of events and activities.



West Dunbartonshire Council (lead partner)

Jura Consultants led on the development of an Activity Plan complete with an Audience Development Strategy, for the Round 2 submission of a HLF bid for the Rediscovering the Antonine Wall Project. The Wall is Scotland’s largest and most important Roman monument, part of the much larger Frontiers of the Roman Empire UNESCO World Heritage Site which currently includes Hadrian’s Wall and the Upper German-Raetian Limes. The project is designed to increase awareness and understanding of, and engagement with the Antonine Wall, by linking the six management plan partners (Historic Environment Scotland, West Dunbartonshire, East Dunbartonshire, Glasgow City, Falkirk and North Lanarkshire Councils) with local communities across the length of the wall to co-design a series of pan-wall and area specific initiatives, that will be delivered over a three year period, creating direct and indirect benefit to areas adjacent to the line of the Wall and beyond.


Jura Consultants conducted an extensive programme of consultation to shape the proposals in response to community and stakeholder interests, through a combination of research techniques, from traditional public consultation events with community groups, individuals and organisations, targeted design workshops with schools, to more creative approaches such as attending events in local High Streets and running creative workshops. In total over 1,250 people were engaged through consultation process and their views served to inform the design of project strands and specific activity ideas.