Katrina joined Jura Consultants in September 2018 after completing her MA in Cultural Heritage Management at the University of York for which she gained a distinction. Her dissertation, in which she developed and conducted cutting edge research with regard to audience participation at heritage sites and museums, won the annual York Civic Trust Education Award for ‘best student’ on the programme. Prior to her MA Katrina worked on notable projects at the UNESCO World Heritage sites of Çatalhöyük, Turkey, and Memphis and its Necropolis, Egypt, both of which involved researching and creating digital and analogue interpretation, conducting extensive community engagement and, in the case of the latter, teaching skills development classes to ensure the sustainability of the site’s management and future. Resulting from this, and from her most recent work as a Minster Host at York Minster, she has significant experience in audience consultation, qualitative and quantitative data analysis and visitor evaluation. Since joining Jura she has been involved in a range of roles, chiefly conducting primary and secondary research informing Market Appraisals, Strategic Contexts and Audience Research.
Outside of work, Katrina keeps busy as a researcher for the 3-year EU-funded EMOTIVE project which seeks to design and develop digital tools for emotional storytelling at cultural heritage sites, creating experiences that enable meaningful learning whilst fostering long-lasting relationships between visitors. As part of this, Katrina is leading on the innovative design and development of a new type of guided tour for York Minster which seeks to engage visitors in challenging conversations about contemporary social issues.